To assist the Collections team with arranging donor collections and undertake various administrative roles as specified below. This role would suit anyone wanting to get back into an office environment and gain further administration experience. Guidance as to the role is described below, under the supervision of the Collections & Marketing Manager and Collections Administrator. We are mindful that the list below reflects the whole range of duties a volunteer might undertake and the role may be modified by the Collections & Marketing Manager to suit your abilities and strengths and the time you have available. · To taking incoming calls from existing and potential new donors in a confident and friendly manner and enter their details and donation on to our Servoy database. · To confirm the timings with donors prior to their collection taking place by telephoning them. · To help with general data input and filing. · To liaise with drivers and shops when required. · To take incoming calls from our shops and forward onto the relevant member of staff. · To assist with the sending of mail-outs and franking of letters. · To assist with any other general administration required in the office.