You will play a vital part in ensuring that all our clients and customers receive a warm welcome and feel like they have a place where they feel supported, included and valued.

Jami, part of Jewish Care, is here when mental illness, distress and trauma make everyday life a struggle. With many in the Jewish community facing anxiety, depression, trauma, loss, antisemitism, family pressures and suicidal thoughts, the need for specialist mental health support has never been greater and the Headroom Cafe often serves as a vital stepping stone to accessing our other services.

We currently support over 3,600 young people and adults through a wide range of services – from social work and talking therapies to volunteer befriending and vocational support – and demand continues to grow.

Guided by Jewish Care’s 2026–2030 strategy, Altogether Stronger, we are listening to our community and responding to what matters most. With Jami’s specialist expertise, we will grow mental health support for children and adults as part of Jewish Care’s wider network of care, support and community services – helping more people to live well, stay connected and feel supported across every stage of life.

For this role you will need to be:

• Friendly, approachable and committed to excellent customer service.
• A confident and respectful communicator who enjoys engaging with a wide range of people.
• Reliable, flexible and able to work well as part of a team.
• Able to remain calm and positive in a busy café environment.
• Willing to learn and follow guidance, policies and procedures.

- Induction, training and ongoing support

We can offer you:

• Experience in a community mental health setting.
• Opportunities to develop customer service, communication and hospitality skills.
• Flexible volunteering hours, regular check-ins and recognition of your contribution