JVN's Charter of Excellence in Volunteer Management

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JVN's Charter of Excellence in Volunteer Management - Volunteers' Survey

Thank you for taking the time to complete this survey for your charity. This survey allows you to share your experiences and tell us how you feel about volunteering with your charity. Your feedback will help us understand what is working well, where there may be opportunities to improve, and how volunteers can be better supported in the future.

The findings will provide a benchmark for your charity, helping them measure volunteer satisfaction over time and ensuring that your charity can continue to grow and strengthen its volunteer programme while delivering its important work.

About You

1. What charity do you volunteer with? *

If you volunteer with multiple, please state the one who asked you to complete the survey.

2. Name *

Names will not be shared with the charity

3. Gender *

Female

Male

Other

Prefer not to say

Other:

About your role

Other:

7. How did you find your volunteer role? *

Through JVN

Directly with charity

Advertising/social media

Word of mouth/friends

10. Where do you volunteer? *

In person

Remotely

Hybrid

Your experience

This section will focus on how you feel about your experience as a volunteer within your current role. It is an opportunity for you to share any information you feel could help the charity better understand your experience and provide feedback on ways to improve

Please explain the reason(s) for your selection in the above question *

12. When you started your volunteer role did you receive the following? *

13. During your volunteering have you received any of the following? *

Ongoing training and support
Regular contact with your supervisor(s)
Acknowledgement for your volunteering (this can be in the form of Thank you events or informally)
Expenses paid in a reasonable time frame (if applicable)
Regular communication from the charity's wider activities
N/A

14. Is there anything you would appreciate having additional support with during your volunteering that was note mentioned above?

Summary of your volunteering experience

This section will look at how satisfied you are with various areas of your volunteering to help us better build a picture.

15. To what extend do you agree with the following statements? *

	N/A	Strongly disagree	Disagree	Somewhat disagree	Somewhat agree	Agree	Strongly Agree
The charity is an excellent place to volunteer.
I feel welcomed and appreciated while volunteering.
I feel that my skills and talents fit the role requirements.
I am knowledgeable of the charity's structure mission/vision and programmes.
I have support and guidance.
The training I received is/was relevant to my volunteering responsibilities.
There is a positive environment of teamwork between paid and volunteer staff.
My supervisor makes an effort to make me feel that I am a valuable member of the organisation.
As a result of volunteering here I have become more involved in the community I would like to explore additional/different volunteering responsibilities.
Given the opportunity I would be interested in taking a other roles with this charity.
I feel the volunteer programme is well organised.