Jewish Care
Volunteer Telephone Discussion Group Facilitator for the Befriending Team
The Befriending Team are seeking a volunteer to facilitate weekly small discussions between a few clients over the phone. The volunteer will contact participants ahead of each session, lead and facilitate discussions with groups of up to five or six clients and report key updates and observations to a supervisor following each meeting. This role plays an important part in creating a welcoming and supportive space where individuals can connect, share their experiences, enjoy conversation with other likeminded people, and feel less alone.
You will be:
- Calling all participants prior to group call
- Leading an hour-long discussion ensuring all are engaged and have equal opportunity to participate
- reporting individual clients' updates to supervisor
What difference you will make
Volunteering to help us with this makes a real difference by helping clients feel connected and supported, reducing feelings of isolation. By facilitating warm, engaging and enjoyable discussions, volunteers enable participants to share their experiences, take part in meaningful conversation, and build a sense of community.
What additional skills or experience you should have
- A warm and friendly personality
· Ability and understanding of the importance of always adhering to confidentiality rules
· Experience leading group discussions (desirable but not essential)
· Good time management
· Confidently engage with a diverse range of people and enjoy helping others
· A strong understanding and of issues that affect people in later life
· Reliability, consistency and dependability
· Good conversational and listening skills with a clear speaking voice
· Patience, empathy and a non-judgemental attitude
· The ability to work independently but also stay within the role’s boundaries – recognising what should and shouldn’t be done and when to seek advice or report concerns
What training we will provide for you
- Provide you with access to a Volunteer Handbook and all Policies and Procedures
- Provide Induction Training: Getting to know Jewish Care, Communication & Disability Awareness, Boundaries & Confidentiality, Safeguarding, Health & Safety, GDPR
- Provide on the job induction
What you will get out of volunteering for us
The work of Jewish Care and the services we provide to our community are vital. We touch the lives of 10,000 people each week, with everything we do being underpinned by our Jewish values and ethics. We provide services to:
-Older people
- People with Mental Health needs
-Holocaust Survivors
-People who are living with Dementia
-People with physical and sensory disabilities
-People who care for others
Not sure which role suits you or need a little friendly help? Please contact Angie at angie@jvn.org.uk for London or Rebecca at manchester@jvn.org.uk for Manchester.
Information
Location:Remote or Golders Green
Hybrid
Age limit:
Volunteers of any age
Hours per session:
Between 2 and 3 hours
Availability:
On-going
Available days/times
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